Business Systems Analyst

Southampton, United Kingdom

£32000 - £38000 per annum

Business Systems Analyst - CRM Dynamics   Southampton       to £38,000      FTC 2 years+          

We are looking for a Business Analyst with some Systems skills with CRM Dynamics. You will have knowledge to identify business needs and operational efficiencies as future technical solutions.

Your role will be to accurately document current and potential working practices through the eliciting, analysing, validating and mapping of systems and processes in a way that clearly identifies requirements, acceptance criteria and business benefits.

Analyse operational challenges, conduct root cause analysis and propose solutions through developing and maintaining knowledge and understanding of the organisation, processes and systems

Conduct pre-project analysis to assess the feasibility & cost/benefits of alternative processes and system options; making recommendations based on this assessment and helping develop Business Cases and Project Initiation Documents.

Elicit, assess, prioritise and produce user requirements and process improvements including ‘as is’ and ‘to be’ process maps. Provide functional specifications and any other design documentation needed to ensure the successful specification of development requirements and verify that design meets requirements.

 Validate system and user testing approach and acceptance criteria are met. Create test strategies, scenarios, scripts and data and perform and co-ordinate testing activities as required.

Skills and Experience

CRM Dynamics

Skill level equivalent to achievement of HND, Degree, NVQ4 or professional qualification.
Proven ability to gather and review required information, developing suitable processes and reviewing both business and technical solutions.

Production of business process documentation and process mapping.

Facilitation of workshops and review meetings with technical and business users/customers.

Experience of planning and progressing work activities within general and professional guidelines, using initiative and independent judgement in their application.

Demonstrable ability to prioritise tasks and client requirements.

This role comes with benefits including 30 days holiday.

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