Service Analyst (Unix) - Manchester - £40,000-55,000 + Benefits

Manchester, United Kingdom

£40000 - £55000 per annum, Benefits: Remote, Flexible Working, Pension, Bonus, Employee Benefits, Discounts, Free Parking, Career Progression, Salary Reviews, New Technologies

Service Analyst (Unix) - Manchester - £40,000-55,000 + Benefits

A Service Analyst specialising in Unix is needed to join one of the UK's most prestigious retail businesses. As a Service Analyst, you will play a crucial role in supporting the business by ensuring that the company's critical infrastructure is operating effectively and any issues are escalated to the correct teams.

You will have the opportunity to work with their existing Unix team and participate in a range of specialist projects, giving you an interesting and varied role. 

The salary for this opportunity is £40,000-55,000 per annum plus a range of great benefits and remote working. Their main office is based in Central Manchester, and you will only need to visit them once every quarter. 

Your responsibilities:

  • Maintain company infrastructure and ensure it is working effectively.
  • Make suggestions for improvements and how the team can do things more efficiently. 
  • Establish and maintain strong working relationships with teams and colleagues across the business, as well as third parties.
  • Respond to high level alerts for issues in company systems and make sure these are passed across to relevant teams.
  • Ensure documentation is regularly updated and shared within the teams. 

Skills Required:

  • Previous experience working with Unix or Nagios in a support/administration role. 
  • Experience working with suppliers or vendors to support delivery outcomes/targets. 
  • Excellent interpersonal skills with the ability to build and maintain strong relationships with internal and external partners.
  • Strong organizational and time management skills.


  • 28 days Holiday (plus Bank Holidays)
  • Competitive Base Salary
  • 8% Pension Contribution
  • Annual Bonus Scheme/Salary reviews 
  • Discounts on Services and Products
  • Healthcare
  • Employee Assistance Program
  • Season Ticket Loans
  • Annual Incentive Scheme

If this opportunity sounds like something of interest, please apply directly or send your updated CV to as soon as possible.

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