Remote - Up to £55,000 - F&O Support Analyst - Migration Project - End User

North West England, United Kingdom

Permanent
Competitive

F&O Support Analyst - Migration Project
Remote position
Food Manufacturer
End User 
£45,000 - £55,000 per annum

My exclusive client, a global lead in the food industry is at the forefront of ERP transformation. They are embarking on a significant project to migrate their systems to Dynamics 365 F&O, ensuring seamless operations and heightened efficiency across all business units.

As a Support Analyst you will play a pivotal role in the migration to Dynamics 365 F&O, with a primary focus on the Manufacturing (MFG) module. Reporting directly to the Line Manager, you will collaborate with a team of 14 professionals, including ERP support experts and operational services personnel, to facilitate a smooth transition while maintaining ongoing support for critical business operations.

Key Responsibilities:

• Provide technical support and assistance to end-users of Dynamics 365 F&O.
• Troubleshoot issues reported by users and resolve them in a timely manner.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Assist in the planning and execution of the migration to the new Dynamics system.
• Participate in data migration activities, including data mapping, cleansing, and validation.
• Work closely with the project team to ensure successful migration and minimize disruption to business operations.
• Conduct training sessions for end-users on the new Dynamics system.
• Document support processes, procedures, and system configurations.
• Provide ongoing support and maintenance for the new Dynamics system post-migration.
• Stay updated on the latest developments and best practices in Dynamics 365 F&O and related technologies.

Requirements:

• 3+ years’ experience of managing system/software environments.
• Experience implementing/configuring/updating software/system environments.
• Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills.
• Creation of Functional and Technical Specifications documentation for improvement projects including specifications for configuration changes, data migration, and system integrations.
• Building and configuring of business workflows.
• Schedules work to be done and follows up to ensure completion within deadlines.

CLICK APPLY / send your up to date CV to Raimico.hitchen@opusrs.com