Senior CRM Executive

London, United Kingdom

Permanent
£40000 - £45000 per annum

Senior CRM Executive
London - Hybrid 
£40,000 - £45,000 Plus 5% Bonus, Private Medical, Life Insurance, 25 Days Holiday and mich more! 

I have a brilliant opportunity for a dynamic and proactive CRM and Customer Engagement professional to join a leading UK travel company – who facilitate over 10million journeys in London every year!

This client is known for providing premium services for both taxi and minicab travel and is utilising the latest technology to ensure their customers receive the best possible service.

They are looking for a Senior CRM Executive to play a key role in driving customer engagement and retention – Please Apply Now if you want to find out more!
The Role

• You will be responsible for developing and implementing comprehensive CRM strategies to drive customer engagement, retention, and loyalty.
• Manage and optimise the Emarsys CRM platform to deliver personalised and targeted communications across multiple channels.
• Analyse customer data and behaviour to identify trends, insights, and opportunities for optimisation.
• Collaborate with cross-functional teams including Sales, and Product to align CRM initiatives with business objectives.

 
Key Skills

• Proven experience in CRM management, preferably within the transportation, travel, or service industry.
• Extensive experience with Emarsys or similar CRM platforms is required.
• Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.
• Excellent project management skills with the ability to prioritise and manage multiple initiatives simultaneously.

Senior CRM Executive
London - Hybrid 
£40,000 - £45,000 Plus 5% Bonus, Private Medical, Life Insurance, 25 Days Holiday and mich more!